Cancellation and Refund
Last Updated: [04-03-2025]
At Enegix Web Solutions, we value our customers and strive to provide top-quality services. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are processed. By using our services, you agree to the terms outlined below.
1. Cancellation Policy
a) Service Cancellation by the Client
Clients may request the cancellation of services by contacting us via email at [Insert Email].
Cancellation requests must be made at least [X] days before the project start date or renewal period.
Once a project has commenced, cancellations will be subject to applicable charges based on the work completed.
b) Service Cancellation by Enegix Web Solutions
We reserve the right to cancel any service due to non-compliance with our terms, non-payment, or unforeseen circumstances.
In such cases, a prorated refund may be issued at our discretion.
2. Refund Policy
a) Eligibility for Refunds
Refunds may be granted under the following conditions:
If the project has not yet started, a full refund may be provided.
If a client cancels after work has begun, a partial refund may be issued based on the work completed.
Completed projects and delivered services are non-refundable.
b) Non-Refundable Services
Domain registration and hosting services.
Custom web development, design, and digital marketing services once delivered.
Third-party software or tools purchased on behalf of the client.
c) Processing of Refunds
Refunds will be processed within [X] business days from the approval date.
The refund will be credited back to the original payment method.
Any transaction fees incurred will be deducted from the refund amount.
3. Modifications to This Policy
Enegix Web Solutions reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be posted on this page with the [04-03-2025] date.
4. Contact Us
If you have any questions, please contact us at:
📧 Email: contact@enegixwebsolutions.com
📍 Address:  House No.2, Old AG More, near Bharat Kitchen, above Saryu Son’s Jwellers, Kadru, Ranchi, JharkhandBy using our services, you acknowledge that you have read and agreed to this Cancellation and Refund Policy.